15 February 2010 :: misoft systems and Mediacore joint venture having MediacoreCRM as target.
The MediacoreCRM product, together with the online application - CRMweb, developed by misoft systems, covers a wide range of our clients’ needs.
According to the survey, presented by the consulting agency Pierre Audoin Consultants in 2009, the CRM local market had a value of 6.6 million euro, and in 2010, an increase of almost 50% is expected, the trend being also valid for 2011.
“Choosing an appropriate software product, followed by a success implementation, can always be a good solution, furthermore in the case of an unstable economical environment. For companies that need a better customer relationship management, all this takes time and both human and financial resources, but benefits of using a CRM solution will surely show up fast for their business. Through the partnership with Mediacore, we intend to change problems into advantages for our clients, considering them partners throughout all stages of our collaboration.” states Iulian Iuga, managing director at misoft systems.
These two companies consider a continuous development and adjustment of the CRM applications, so that they successfully fulfill the business needs for corporate segment as well as for small and medium companies.
Raluca Negus, marketing director at Mediacore considers: "We believe the partnership with a strong player like misoft systems allows us to better penetrate the Romanian and also the international market with a range of highly competitive products”. The misoft systems team is ready to manage all the clients’ requests for customized solutions according to their needs, on phone at +40 264 437615 or by e-mail at sales@misoft-systems.net.
MediacoreCRM is a software solution for customer and contractor relationship management, efficient information workflow and ease of inter departmental communication. It is mainly dedicated to small companies, as well as medium companies having a strong focus in sales and services area of activity.
misoft systems is a software development and consulting company in Cluj-Napoca, which has been providing in the last 6 years flexible software services in the following fields: software development, maintenance, technical consultancy and QA testing. More details can be found at: www.misoft-systems.net
Mediacore is a software development and consulting company, founded at the end of 2005 in Cluj-Napoca, specialized in CRM applications. More details can be found at: www.mediacore.ro
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22 June 2009 :: Epinvest implements CRMWeb, the customer relationship management solution developed by misoft systems
CRMWeb is now being implemented by Epinvest, one of the most important Bosch authorized
distributors in Romania, in order to optimize the companies’ internal processes.
Epinvest appreciates CRMWeb for “the role it has in making the work of sales agencies more
efficient, keeping a good relationship with the clients and increasing sales” says Andreea
Cojocari, marketing responsible Epinvest. “We are active in the service and trade market for
more than 15 years, having a chain of stores in five Romanian counties – Cluj, Alba, Maramures,
Brasov and Harghita. What we want to accomplish with CRMWeb is to automate our selling and promoting
activities inside the company, to measure the efficiency of our marketing campaign and to easily
manage our clients data base.” continues Andreea Cojocari.
CRMWeb is an efficient application for customer relationship management used by tens of companies
from different areas in Romania. The application supports the marketing, sales and client assistant
departments with instruments that enable an efficient organization of specific activities in these
departments and reduce costs through the automation of internal processes.
CRMWeb functions make it an ideal solution for construction, distribution, trade and service companies,
like Epinvest.
The quality and technical stability of the application, confirmed by Microsoft and Oracle, complete
the business advantages offered by CRMWeb. Other benefits refer to free technical assistance and the
possibility to personalize the application considering the specific needs and the expectations of each
client.
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April 2009 :: "Software export marches happily on the boulevard of economic crisis" – by Daniel Catana, article in Capital:
misoft systems expressed it's opinion on how the economic crisis can affect the IT market in Romania and presented it's approach for 2009 in an article publishes on April 8th, 2009, in Capital, a well known financial magazine in Romania.
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"In spite of the current context, we believe we could be the ones to benefit from the changes and contradictions in the european economies". Iulian Iuga, managing director, misoft systems
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The article, "Software export marches happily on the boulevard of economic crisis" signed by Daniel Catana presents the evolution of the IT market in Romania in the context of the economic crisis. The short interview with Iulian Iuga, the managing director of misoft systems discusses the development plans of the company for 2009 and the way the company looks at the economic crisis.
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Although the recession is affecting an increasing number of industries, software companies stay optimistic. "Until now, we hadn’t really felt the effect of the economic crisis, because we have long-term contractual engagements with our partners, which means the continuity in our activity was not affected. Even so, keeping this shortage of investment in IT for too long can bring unwanted effects in the next year. We are still optimistic and hoping for a slow comeback of the economy in the second half of 2009" says Iulian Iuga who founded misoft systems in Cluj in 2004 and closed 2008 with a revenue of 450,000 euros. "At this point, our team has 23 members and we intend to hire 7 more people by the end of the year. We plan on opening a new branch in Germany and an operational office in Suceava."
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To see the entire article click here.
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March 2009 :: misoft systems at CeBIT 2009 – between B2B and B2C trends:
Between 3-8 March, 2009 misoft systems participated to the biggest IT trade show in the world, held in Hanover, Germany. The 2009 edition was a partnership with the state of California and enjoyed the presence of governor Arnold Schwarzenegger.
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This year, misoft systems joined CeBIT for the fourth year in the Romanian pavilion. misoft wanted to present its’ development and consultancy services of Business Solutions, Financial Applications and Industrial Software and keep the connected to the latest technological evolutions in the IT field. misoft systems is active in Romania for five years and managed to rapidly build a vast international experience and to demonstrate the quality of its’ products and services by getting the certifications of Microsoft Certified Partner and Oracle Partner for the CRMWeb product that was presented at CeBIT.
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The trade show this year gathered over 4,000 companies from 70 countries and more than 400,000 visitors. Although the number of companies, the diversity of services and the exchange of ideas still make CeBIT the most important IT trade show in the world, this years' edition registered almost 2,000 companies less than last year. The Romanian pavilion gathered 15 companies this year, as opposed to 30 in 2008.
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The drop in participation can be explained by the economic crisis and by the fact that companies are trying to reduce costs, but also by the fact that companies are becoming more skeptical to the idea that international trade shows are an efficient way to identify new business opportunities.
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"CeBIT is becoming more and more a B2C (business-to-consumer) trade show and less a B2B (business-to-business) event. I believe this is the main reason why service providers like misoft are starting to see less of a potential for their business development and opportunity to find new potential partners in these trade shows." (Iulian Iuga, managing director, misoft systems)
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The value of trade shows like CeBIT still stands when it comes to offering a space for exchanging information and finding the latest IT innovations, in a field where change happens fast and constantly.
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One of the conclusions at the end of the trade show was that Romania has a relevant potential to strengthen its' position on the IT market in Europe given the diversity of available services, the quality of these services and the competitive price it offers.
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March 2009 :: misoft systems presents its' services at the world's biggest IT trade fair:
During March 3-8, 2009, misoft systems will be present at CeBIT, the world's biggest IT trade fair, which takes place every year in Hannover, Germany. misoft's presence at CeBIT is focused on presenting its' new consultancy services in the field of Navision, BizTalk and Dymanics CRM.
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misoft systems, at its' forth consecutive presence at this trade, is presenting its' main services of develping and consulting areas of Business Solutions, Financial Applications and Industrial Software. misoft's portfolio includes tools and technologies in areas such as Application Development (.NET, C#, Java, JEE, C++), Technical Consulting (MSSQL 2005, Oracle, SAP), System Integration (BizTalk, SAP XII), Business Consulting (Navision, Dynamics CRM, MOSS, BI).
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misoft systems is a company active on the Romanian IT market for more than five years and managed to prove the quality of its' products and services by constant growth of its' customers and clients, diversification of fields of expertise, development of a dynamic and stable team and by getting in 2008 the qualifications as Microsoft Certified Partner and Oracle Partner.
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misoft systems is one of the 15 IT companies representing Romania at CeBIT. The numbers of the biggest IT&C exhibition in the world estimate almost 500,000 visitors, over 1,000 services and products presented and companies from over 70 countries present.
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misoft systems' presence at CeBIT aims on networking with profile companies, identifying new potential partners and staying in connected to the latest technologies and innovations in the IT field.
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January 2009 :: Microsoft confirms the quality of CRMWeb:
Microsoft has recently certified CRMWeb, the customer relationship management application, developed by misoft systems, after being tested by VeriTest. VeriTest certifications means CRMWeb acquires the "ISV Solutions Provide" and misoft system becomes "Microsoft Certified Partner".
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With over 20 years of experience, VeriTest is the number one international organization in testing and certifying software applications. VeriTest is active in over 25 states around the world and the only laboratory that has a worldwide authorization to test applications for Microsoft partners.
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The certification confirms once again the reputation of misoft systems as a developer that offers its' clients an efficient, easy to use and reliable product. Having CRMWeb certified implies that the application fullfils several technical standards, which guarantee that the product is competitive and compatible with Microsoft Windows operation systems. For companies – regardless of size and profile, implementing a CRM solution is a strategic decision for the future, which can influence the circulation of fast updated information, and increase the efficiency and professionalism of the relationship with company clients.
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CRMWeb is a software application that supports the marketing, selling and client assistance departments in a company with an integrated solution for customer relationship management. A few of the advantages offered by CRMWeb include stocking centralized information about clients, prospects, partners, competitors, products, instant updating of centralized data for any user and access to the information from anywhere via Internet.
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January 2009 :: CRMWeb solution on an Oracle platform:
misoft systems and Oracle have recently sealed a strategic partnership regarding CRMWeb, the customer relationship management product developed by misoft, which will be developed from now, on Oracle technological platform. The partnership is part of misofts’ objectives to enlarge services in the Romanian field of IT and to access a new segment on the market of CRM users.
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This is a collaboration that brings benefits to both the company and its’ clients, who now have a CRM solution available on a largely used and flexible platform. CRMWeb optimizes the selling and marketing processes, the assistance services for clients, reports and allows fast administration of accounts and contacts via Internet.
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"Companies that have already been using Oracle and are convinced about the efficiency and performance of the technology are now be able to integrate into their software infrastructure an efficient, flexible, easy to use and well-adapted solution to individual needs." (Iulian Iuga, misoft systems)
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misoft systems aims to develop and extend its’ services by offering up to date solutions that bring fast and tangible benefits for its clients’ business objectives. By developing a CRMWeb on an Oracle platform, misoft systems plans to access a new market share in the filed of customer relationship management (CRM).
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The partnership also means a mutual recognition of the technology and services offered by the two companies on one side and compatibility between misoft product, and Oracle technology on the other side.
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November 2008 :: misoft systems joins the best known IT experts at Tech Ed EMEA:
misoft systems participates during the 10th and 14th of November at Tech Ed EMEA 2008, the biggest developer conference organized by Microsoft in Europe. The venue for this year’s event is Barcelona and the event gathers over 4,000 participants.
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This year misoft systems is represented in Barcelona by Adrian Muresan and Ioan Lazarciuc. For 5 days they will have the opportunity to choose between almost 300 sessions announced for the conference.
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Tech Ed is the year’s most prestigious event for those who want to have access to Microsoft latest technologies and to find out the freshest IT news directly from the experts who developed these technologies. Jason Zander, General Manager Visual
Studio Team, Developer Division, Microsoft is keynote speaker at this year’s edition.
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"As a future-oriented company we are very interested in the news, innovations and the latest trends in IT. Participating to events such as Tech Ed allows us to get the information on new technologies in good time, thus being able to offer our customers future-proof IT services and products." Iulian Iuga, Managing Director misoft systems
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Both misoft systems representatives plan to return home with the latest news in the field and with T-shirts signed by well known IT experts that will join this year's edition of Tech Ed.
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misoft systems is a dynamic software development and consulting company with a vast national and international experience, specialized in developing business solutions and solutions for the industry as well as offering technical and business consultancy services.
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August 2008 :: Launching CRMWeb 2.5:
misoft sytems launches the new version of its own-developed web-based customer relationship management solution CRMWeb, a result of four years of research and experience in the development of strategies and software solutions for the management of customer relationships.
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CRMWeb 2.5 comes with an additional module, numerous technical improvements and new functionalities which are reflected especially in the increased flexibility and in a higher data security.
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CRMWeb now allows the costumization of all entities in the system to the customer needs by adding new fields and by defining own views for displaying, introducing and modifying data. The customer thus benefits from a maximum flexibility and has now the possibility to structure his data according to his necessities and preferences.
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The new module Orders complements the functionalities for the automation and optimization of the sales processes, the customer being able to manage and keep track of all orders together with other relevant data and documents in the system. Statistical reports (no. of orders per company, sent orders, open orders) deliver valuabe information regarding the sales volume and allow taking founded decisions pertaining to the sales workflow.
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CRMWeb automates and optimizes the marketing, sales and support services and fulfills the highest professional standards in the field of customer relationship management. It offers low implementation and maintenance costs, hardware independence and a high security level and has already been implemented in tens of companies acting in various fields of activity: commerce, marketing, services, industry, production etc.
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Through its modular architecture CRMWeb allows an easy and efficient adaptation to the specific needs of each customer irrespective of the field of activity as well as a smooth integration with other applications irrespective of the operation system, programming language or hardware platform. CRMWeb customers benefit on request from professional enhancement, costumization and integration services.
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May 2006 :: CRMWeb v1.3 Release.
New features available in this release: improved search and navigation functionality, some refinements at the user interface level,
enhanced opportunity management capability, extended import capability (all types of business objects can now be imported), campaign management and the Outlook integration (Outlook Add-In).
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March 2006 :: misoft systems attends for the second time the world's largest IT&C trade show in March 2006.
Our expectations are high, as our first participation last year proved to be very successful and brought us new customers in the field of software outsourcing and new business
partnerships. "Our presence at CeBIT is an essential part of our communication strategy. CeBIT has a particular significance in raising the company's
visibility in international business circles." said Mrs. Claudia Iuga, who will represent the company at this year's CeBIT.
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We expect to get new prospects, new partners and opportunities in the field of software outsourcing, as well as to strengthen relationships with our current customers and business partners. Our staff will
be glad to show potential customers how they can leverage software outsourcing for maximum benefit.
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At this year's CeBIT trade show, misoft systems will present the latest version of its web-based Customer Relationships Management
System (CRMWeb), developed with the latest technologies to help organizations automate, standardize and optimize core business processes specific to sales,
marketing and customer support departments. misoft systems is one of the very few Romanian CRM providers with an own integrated, non-sectoral CRM solution.
CRMWeb is available either as installed application (on-site), or as externally hosted (on-demand) solution. misoft systems is looking to expand its network of
international distributors for CRMWeb. The company has already formed business alliances with partners who are distributing CRMWeb in Romania, Germany and Switzerland.
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We are looking forward to welcoming our current and new partners at this outstanding IT&C event.
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February 2006 :: misoft systems and Connect2 Communications GmbH
start co-operation. Connect2 will distribute CRMWeb on the Swiss market.
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February 2006 :: CRMWeb v1.2 released.
The current version has some new functionalities: personalized mass email, additional reports pertaining to activities specific for the marketing, sales
and customer support departments, user interface in German, English or Romanian, as well as a new look & feel.
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January 2006 :: TWCON GmbH
implements CRMWeb to improve internal lead and contact management.
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December 2005 :: CRMWeb v1.1 released.
Some of the functionalities were improved and minor bugs were fixed.
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October 2005 :: SESTO International
decides to implement CRMWeb in order to automate their marketing and sales activities.
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October 2005 :: www.crmweb.biz
was launched. The website offers a detailed description of CRMWeb's functionalities, technical information and data on licensing and pricing.
Please do not hesitate to contact us if you have questions regarding CRMWeb or if you require further information. We will be glad to provide you with the assistance you need.
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