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misoft systems offers its customers professional assistance and technical support to implement CRMWeb within their company. Our expert team accompanies you throughout the project and makes sure that the implementation is performed according to your individual needs.

In addition to the support services (installation, configuration ane technical assistance) we also offer development and costumization services which concretize in the creation of CRM solutions which best suit the specific needs of each customer. By integrating CRMWeb with other internal applications you will get a performant integrated system which will allow you to have a constant overview of the internal processes.

Additionally, the CRMWeb team takes over and carries out professionally and successfully the migration of data to the new system.

Benefit from our technical expertise and from our experience in the customer relationship management by utilizing the following development, customization and integration services:
  •  development of new modules/functionalities
  •  enhancement or costumization of existent functionalities
  •  development of interfaces for the integration with other systems (ERP, accounting programms, warehouse, document management systems, email clients, usw)
  •  implementation of new reports or other mechanisms for the date analysis and evaluation
  •  mechanisms for data archiving
  •  development of automatic workflows that perfectly match your internal processes
  •  web services development

Our systematic approach will ensure the success of your projects:
  •  analysis of the current situation and of the software and hardware infrastructure
  •  analysis and formulation of customer requirements
  •  identification and pointing out possible risks and problems
  •  proposal of concrete solutions
  •  elaboration of the technical specifications based on the customer’s requirements
  •  development
  •  quality assurance and performance evaluation (more testing cycles)
  •  installation of the system at the customer’s site
  •  technical support

You may contact us per email, fax or telephone if you require further information. We would be glad to answer any questions within a personal conversation or within a life presentation at your headquarters.